ALL THE PLACES PERSONAL INFORMATION MAY BE HIDING
It’s safe to assume that the personal data you have on customers, prospects and other contacts exists beyond your CRM systems and databases. For example:
- Does your staff export or copy customer lists, vendor contacts, or member, donor, sponsor or attendee data to work on projects until they are complete?
- How many folders are sitting on laptops, mobile and other devices with confidential notes on contacts from recent client and business development meetings?
- How many unauthorized Excel or Google spreadsheets are floating around your office with personally identifiable information?
- What about your vendors? Businesses that outsource data processing could be accountable for the compliance of its partners and suppliers if the U.S. follows the European Union’s General Data Protection Regulation (GDPR) model.
At Summit, we are experts at following the data trail: how personal information is collected, created, classified, processed, stored and disposed. Our team helps organizations create roadmaps and develop privacy and security policies to help protect data from being compromised.