Custom vs Off The Shelf

Make Your Software Work the Way Your Business Does

Most businesses don’t need fully custom software to get custom results. They need their existing tools configured, integrated, and optimized to match how their teams actually work.

Out-of-the-box software is only the beginning. Summit Business Technologies helps businesses turn proven, off-the-shelf platforms into tailored solutions—without the cost, risk, or long timelines of building from scratch.

👉 Talk to Us About Optimizing Your Software

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How Customization Improves Adoption and Efficiency

Software only creates value when people actually use it. Targeted customization focuses on reducing friction so tools feel intuitive instead of forced.

What Summit customizes:

Workflows

Align software with how your team works day-to-day.

Integrations

Connect systems to eliminate manual data entry.

Automation

We define realistic recovery timelines and responsibilities.

User Experience

Make tools easier to use and easier to adopt.

Signs Your Software Needs Optimization

If any of the following sound familiar, customization- not replacement- may be the answer:

Teams rely on spreadsheets or side systems
Processes feel slow or overly manual
Features go unused because they’re hard to access
Data lives in multiple disconnected platforms

These challenges often appear gradually as businesses grow, teams expand, and processes evolve. Left unaddressed, they can lead to frustration, inefficiency, and missed opportunities.

Optimization focuses on aligning your existing software with how your business actually operates- reducing friction, improving visibility, and helping your tools support day-to-day work instead of getting in the way.

Let’s Optimize the Software You Already Use

Your software should support growth, not slow it down. Our team can help you determine where configuration and integration can make the biggest impact.

'This experience just adds to the exceptional technological support that we have enjoyed through the years with Summit Business Technologies.'

'You knocked it out of the park for us on this whole project, Chris. We are so appreciative of everything you did. Thank you for always giving us your best and making us a priority.'

'When we have an issue impeding our work, it is really fast to be resolved. One day it was snowing, our switch went out, and Summit had someone on site within an hour. In my experience, that type of responsiveness is usually how it is.'